PRIVACY POLICY
This privacy notice for Heart Medicine with Charlie Thomas ('we', 'us', or 'our') explains how and why we may collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
Visit our website at https://heartmedicinewithcharliethomas.com/, or any website of ours that links to this privacy notice
Engage with us in other related ways, including sales, marketing, bookings, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at:
charlie.heartmedicine@gmail.com
Summary of Key Points
This summary provides key points from this privacy notice. You can find more detailed information in the sections below.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the services or features you use.
Do we receive any information from third parties?
In some cases, information may be processed through trusted third-party service providers used to operate this website and deliver services.
How do we process your information?
We process your information to provide and administer our Services, communicate with you, process bookings and payments, ensure security, prevent fraud, and comply with legal obligations.
In what situations may we share personal information?
We may share information with trusted third-party service providers when necessary to deliver our services.
How do we keep your information safe?
We have organisational and technical measures in place to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
What are your rights?
Depending on your location, you may have rights regarding your personal data under applicable data protection laws.
How do you exercise your rights?
You may contact us directly to request access, correction, or deletion of your data.
Table of Contents
What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On To Process Your Personal Information?
When And With Whom Do We Share Your Personal Information?
Do We Use Cookies And Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls For Do-Not-Track Features
Do We Make Updates To This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, Or Delete The Data We Collect From You?
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you:
enquire about services
make a booking or purchase
contact us directly
participate in activities on the website
The personal information collected may include:
name
phone number
email address
contact preferences
All personal information you provide must be accurate and up to date.
Payment Data
Payments are processed by third-party payment providers such as Squarespace Payments, Stripe, or PayPal. We do not store your full payment details.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons depending on how you interact with our Services, including:
providing and delivering services you request
managing bookings and payments
communicating with you
ensuring website security and preventing fraud
complying with legal obligations
3. What Legal Bases Do We Rely On To Process Your Personal Information?
Under UK GDPR and applicable data protection laws, we rely on the following legal bases:
Consent
We may process your information when you give us permission to do so for a specific purpose.
Contractual necessity
We process your information to provide services you request.
Legal obligations
We may process information where required to comply with legal or regulatory obligations.
Legitimate interests
We may process information where reasonably necessary for operating and improving our services.
4. When And With Whom Do We Share Your Personal Information?
We may share personal information with trusted service providers that help operate our website and deliver services. These may include:
website hosting providers
payment processors
booking or scheduling platforms
Information may also be shared if required to comply with legal obligations.
5. Do We Use Cookies And Other Tracking Technologies?
We may use cookies and similar tracking technologies to collect and store information when you interact with our website.
Cookies help us:
understand how visitors use the site
improve website performance
support certain website functions
You can manage cookie settings through your web browser.
6. How Long Do We Keep Your Information?
We retain personal information only for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law (such as for tax or accounting purposes).
When information is no longer needed, it will be securely deleted or anonymised where possible.
7. How Do We Keep Your Information Safe?
We implement reasonable technical and organisational measures designed to protect your personal information.
However, no internet transmission or storage system can be guaranteed to be completely secure. Any transmission of personal data is done at your own risk.
8. Do We Collect Information From Minors?
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take steps to delete it.
9. What Are Your Privacy Rights?
Under UK GDPR and other applicable laws, you may have the right to:
request access to your personal data
request correction of inaccurate data
request deletion of your data
restrict or object to certain processing
request data portability where applicable
To exercise any of these rights, please contact us using the details below.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
10. Controls for Do-Not-Track Features
Most web browsers include a Do-Not-Track feature that signals your privacy preference. At present, no standard exists for recognising these signals, so we do not currently respond to them.
11. Do We Make Updates To This Notice?
Yes. We may update this privacy notice periodically to remain compliant with legal requirements.
The updated version will be indicated by a revised date and will become effective when published on this website.
12. How Can You Contact Us About This Notice?
If you have any questions or concerns about this privacy notice, you may contact us at:
Email: charlie.heartmedicine@gmail.com
13. How Can You Review, Update, Or Delete The Data We Collect From You?
Depending on your location and applicable laws, you may have the right to request access to, update, or delete personal information we hold about you.
To make a request, please contact us by email.
LAST UPDATED: April 2026